Terms and Conditions

3. Acceptance of Terms

By accessing or using this website, you agree to follow these Terms and Conditions. If you do not agree with any part of these Terms, please stop using the website.

These Terms apply to all visitors and anyone who submits an appointment request, contact form or other information through the website.

If you are not legally able to accept these Terms, the website should only be used with the involvement of a parent or legal guardian.

4. Medical Information and Disclaimer

The health information available on this website is provided for general educational and informational purposes. It is not intended to replace professional medical advice, diagnosis, examination or treatment.

Always consult a qualified healthcare professional regarding symptoms, medical conditions, medicines or treatment decisions. Do not delay seeking professional care because of information you have read on this website.

Using this website or submitting an appointment request does not automatically establish a doctor-patient relationship. Such a relationship begins only when you are accepted for care and receive a consultation from an appropriate healthcare professional.

This website must not be used to obtain help during a medical emergency. If you or someone else is experiencing severe or urgent symptoms, contact the appropriate local emergency service or seek immediate medical assistance.

5. Appointment Requests

Appointments submitted through this website are requests only. An appointment is not confirmed until the Alees Medical team contacts you and confirms the doctor, date and time.

Submitting a request does not guarantee:

• The availability of a particular doctor
• An appointment on your preferred date or time
• Acceptance for a specific treatment or procedure
• Immediate medical advice or assistance

You are responsible for providing accurate, complete and current information when requesting an appointment. Alees Medical may contact you to confirm details or request additional information.

Doctor schedules and appointment times may change because of availability, emergencies or other operational requirements. When necessary, the clinic may reschedule or cancel an appointment and will make reasonable efforts to inform you.

Patients should arrive on time and bring relevant medical records, prescriptions, identification or other information when requested by the clinic.

6. Responsible Website Use

You agree to use this website only for lawful and appropriate purposes. You must not:

• Submit false, misleading or incomplete information
• Impersonate another person
• Attempt to access restricted website systems or data
• Introduce viruses, malicious code or harmful material
• Interfere with the website’s security or normal operation
• Use website content for unlawful, misleading or commercial purposes
• Send abusive, threatening or inappropriate communications

Alees Medical may restrict access to the website when it reasonably believes these Terms have been violated.

7. Accuracy and Availability

Alees Medical aims to keep information about doctors, departments, facilities and services accurate and current. However, website information may occasionally be incomplete, outdated or affected by an error.

Doctor availability, consultation timings, facilities and services may change. Please contact the clinic directly to confirm important information before your visit.

Alees Medical does not guarantee that the website will always operate without interruptions, technical problems or errors. Website access may occasionally be suspended for maintenance, security or operational reasons.

8. Intellectual Property

Unless otherwise stated, the website’s text, design, graphics, logos, photographs, videos and other original materials belong to Alees Medical or are used with permission from their respective owners.

You may view and print reasonable portions of the website for personal and non-commercial purposes.

You may not copy, reproduce, publish, modify, distribute, sell or commercially use website content without prior written permission from Alees Medical or the relevant rights holder.

The Alees Medical name, logo and related branding may not be used in a way that suggests an unauthorised association, endorsement or partnership.

9. Third-Party Content and Links

This website may contain links to third-party websites or services for convenience or additional information.

Alees Medical does not control third-party websites and is not responsible for their content, availability, security or privacy practices. The presence of a link does not necessarily mean that Alees Medical endorses the third party.

You should review the terms and privacy policies of any external website you choose to visit.

10. Personal Information and Privacy

Information submitted through appointment and contact forms will be handled according to the Alees Medical Privacy Policy and applicable requirements.

By submitting your details, you permit Alees Medical to use the information reasonably required to:

• Respond to your enquiry
• Process your appointment request
• Contact you regarding your visit
• Coordinate relevant administrative or healthcare services

Please avoid submitting unnecessary sensitive information through general contact forms.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Alees Medical will not be responsible for indirect, incidental or consequential loss arising from:

• Reliance on general website information
• Delayed or unsuccessful appointment requests
• Temporary website interruptions
• Technical problems or transmission errors
• Inaccurate information submitted by a website user
• Content or services provided by third-party websites

Nothing in these Terms excludes or limits any responsibility that cannot lawfully be excluded or limited.

12. Changes to These Terms

Alees Medical may update these Terms and Conditions when its website, services, operational practices or applicable requirements change.

The updated version will be published on this page with a revised “Last Updated” date. Continued use of the website following an update means that you accept the revised Terms.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the applicable laws of the Islamic Republic of Pakistan.

Subject to applicable law, disputes concerning these Terms or use of the website will fall under the jurisdiction of the appropriate courts in the Islamabad Capital Territory.

14. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply to the fullest extent permitted by law.

15. Contact Us

If you have questions about these Terms and Conditions, please contact Alees Medical directly.